1. Handling customer complaints; 2. Coordinate and handle customer feedback on adverse issues; 3. Writing of customer 8D report; 4. The jury for the customer's factory audit and the writing of the audit improvement report; 5. Communicate, receive, and organize product quality information with customers; 6. Statistical analysis of customer returned products, collaboration with relevant departments to develop corresponding improvement plans, tracking implementation and verification; 7. Other matters assigned by superiors;
1. Bachelor's degree or above, with a preference for majors in electronics, computer science, or software; 2. More than 5 years of work experience in electronic materials; 3. Ability to quickly control quality and solve problems, skilled in communicating and building relationships with customers, and able to cooperate with business trips; 4. Proficient in using quality tools such as FMEA, MSA, SPC, 8D, 5Why, etc;
Looking forward to your participation, inclusive sharing, together to create an ideal working environment!
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You can also contact the company for an interview through the following HR contact
