Abnormal payment problems and handling
Failing to pay via WeChat demonstration
Problems with paying by WeChat:
WeChat payment is abnormal because the QR code has been bound to the order amount after the user clicks to pay. If the user modifies the order after generating the QR code, making the order amount inconsistent with the original order amount, it will lead to abnormal payment.
Suggestions for handling abnormal problems:
select Alipay for payment.
Alipay payment exception description
Example 1:
Description of abnormal problems:
This type of payment exception is because the QR code generated has been bound to the order amount after the user clicks to pay. If the user modifies the order after generating the QR code, making the order amount inconsistent with the original order amount, a payment exception will occur.
Suggestions for handling abnormal problems:
Select WeChat to pay.
Example 2:
Description of abnormal problems:
This type of payment exception is caused by multiple users scanning the same payment QR code. After the first user scans the code, Alipay will bind the relationship between the user and the order. If a second different user scans the QR code, the buyer will be prompted that the QR code does not match.
Suggestions for handling abnormal problems:
① The first user scanning the code will pay. ② Regenerate the order for payment. ③ Select WeChat payment.